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Professional Summary

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London, UK (Open to relocate) | Mobile: +44(0)7400827196 | Email: toriqsagorsf@gmail.com | LinkedIn

Career Summary

Salesforce Developer with hands-on experience designing, building, and maintaining scalable Salesforce solutions across enterprise environments. Skilled in Apex, Visualforce, Lightning Components, and RESTful API integrations with a strong focus on performance optimisation and system scalability. Proven track record of delivering end-to-end SDLC projects in Agile/Scrum environments, enhancing platform efficiency by up to 60%. Adept at cross-functional collaboration with Product, Architecture, and DevOps teams to translate business needs into secure, high-performance technical solutions. Certified Salesforce professional passionate about driving customer engagement and operational excellence in fast-paced, technology-driven environments.

Areas of Expertise

Apex

  • Advanced triggers & batch classes
  • Robust test suites (high coverage)
  • Asynchronous processing

UI

  • Lightning Web Components (LWC)
  • Aura Components
  • Visualforce pages & controllers

Data

  • Complex SOQL/SOSL queries
  • Scalable batch processing
  • Workflow/Flow automation

Clouds

  • Sales Cloud implementations
  • Service Cloud solutions
  • Experience (Community) Cloud

Architecture

  • Secure, scalable designs
  • Governance limits & best practices
  • Large data volume strategies

Integrations

  • REST APIs & OAuth
  • Data integrity management
  • Middleware solutions

DevOps

  • Git & version control
  • CI/CD (Azure DevOps, Gearset)
  • Agile/Scrum & JIRA

Collaboration

  • Clear docs & wireframes
  • Effective stakeholder engagement
  • UAT facilitation

Let’s Build Something Great

Have a complex project or need technical leadership? I’m committed to delivering high-quality, impactful solutions. Get in touch to discuss your next big idea or challenge.

Contact Me
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Key Achievements

  • Developed and deployed scalable Salesforce solutions across Sales Cloud, Service Cloud, and Financial Services Cloud, reducing manual processes by 60% and improving team productivity.
  • Integrated external telecom and finance systems via REST APIs and asynchronous Apex, enabling seamless processing of 10,000+ records daily with 99.9% uptime.
  • Optimised system performance by 25% through architectural enhancements, improving data throughput and reducing processing time.
  • Automated opportunity and quote workflows, boosting sales productivity by 30% and cutting manual data entry by 40%.
  • Strengthened CI/CD release pipelines using Azure DevOps and Gearset, enabling faster deployments with improved release quality and reduced errors.
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Work Experience

ReliSource Inc.Dhaka, Bangladesh

Software Engineer (Feb 2021 – March 2023)
  • Led the end-to-end development and ongoing support of Salesforce Financial Services Cloud at North Mill Equipment Finance (NMEF), enabling process automation and improved reliability for over 100 daily users across Sales and Service departments.
  • Designed and delivered scalable solutions leveraging Sales Cloud, Service Cloud, and Financial Services Cloud features—automating key processes like loan origination, case management, and opportunity tracking.
  • Developed custom Visualforce pages, Apex batch jobs, and scheduled classes to handle large-scale data operations, reducing manual workload by 60% and improving data throughput by 30%.
  • Integrated third-party APIs and implemented robust monitoring using asynchronous Apex and Platform Events, resolving 95% of production incidents within SLA and achieving 99.9% system uptime.

BJIT Ltd.Dhaka, Bangladesh

Software Engineer (April 2019 – March 2021)
  • Developed and maintained a Salesforce managed package for equipment sales and maintenance tailored to ARCHECO (Japanese enterprise client), supporting 200+ users and streamlining daily operations.
  • Designed custom and extended standard objects to support Sales Cloud processes, increasing data accuracy by 35% and reducing manual input time by 40%.
  • Upgraded a legacy Salesforce instance to a scalable architecture, cutting quote generation time by 40% and improving system response time by 25%.
  • Enhanced opportunity and quote management workflows, resulting in a 30% improvement in sales team productivity and a measurable increase in platform adoption across departments.

Bangladesh IT InstituteDhaka, Bangladesh

Junior Software Engineer (Oct 2017 – March 2019)

Automated engineering drawing generation using AutoCAD .NET API reduced manual effort by 60% and accelerated design turnaround for project teams. Developed ASP.NET MVC applications with Entity Framework and REST APIs delivered scalable, maintainable systems that improved reliability and user satisfaction.

Led Education Management System (EMS) development using C# .NET automated onboarding, built workflows, and integrated third-party systems to improve efficiency. Delivered dashboards and access controls for real-time academic insights. Translated student lifecycle needs into scalable .NET solutions with improved usability.

Additional Technical Skills

ASP.NET MVC C# Programming Entity Framework JavaScript SQL Server Crystal Reports Education Management Systems (EMS) POS & ERP Development System Re-engineering Process Automation Internal Tool Development Technical Team Leadership Software Architecture Legacy System Migration

🎓 Education

  • University of Hertfordshire, UK
    MSc in Software Engineering with Advanced Research
  • Islamic University, Bangladesh
    MSc in Information and Communication Technology
  • Islamic University, Bangladesh
    BSc in Information and Communication Technology

🏅 Certifications

  • ✅ Salesforce Platform Developer II
  • ✅ Salesforce Platform Developer I
  • ✅ Salesforce Administrator
  • ✅ Agentforce Specialist
  • ✅ Salesforce Certified AI Associate
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🧠 Learn Apex

– Write powerful, efficient Salesforce code.

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🔗 Master Integrations

Connect Salesforce with external systems and APIs.

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Understand the Data Model

Build scalable structures with objects and relationships.

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⚙️ Automate with Flows

Streamline processes using declarative automation tools.

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💡 Optimize Triggers

Implement safe, scalable transaction logic.

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⚡ Build with LWC

Create dynamic, modern interfaces.

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💻 Enhance with JavaScript

Add logic and interactivity to your Salesforce apps.

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🧩 Leverage Platform Events

Enable real-time data flow and pub/sub communication.

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🚀 Use Asynchronous Apex

Boost performance with batches, queues, and futures.

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